Orchard Security CCTV Installation Price Guide MY

Orchard’s Per-Point vs Package Pricing

Orchard Security does not publish a flat “per unit” rate. Their MY price guide splits quotations into two distinct structures: fixed package deals for standard condos and shoplots, and per-point billing for warehouses, factories, and mixed-use developments where cable runs exceed 30 meters.

A typical package quote for a 1,000 sq ft condominium in Bangsar or Cheras covers 4 IP cameras, one 8-channel NVR, a basic PoE switch, and all Cat6 cabling within the unit’s walls. That lands at RM 1,899 including GST-tiered service tax. The same package at a ground-floor shoplot in Petaling Jaya residential areas usually adds RM 200 to RM 300 for concrete wall drilling and aluminium composite panel mounting.

Per-point billing is where the guide becomes granular. Orchard charges RM 220 per additional camera point, which includes termination, testing, and basic configuration but excludes trunking, longer cabling runs, and escalation. For runs above 30 meters, they add RM 4.50 per meter of Cat6, which is slightly above the RM 3.80 per meter rate charged by bare cable suppliers in Jalan Pasar.

What a MY Quotation Actually Covers

Most price guides from Malaysian integrators are vague about scope. Orchard’s MY guide is explicit about what the quoted figure includes and what triggers a variation order. The base fee covers a mandatory site survey, typically scheduled within 48 hours of booking, where a technician measures cable paths, checks existing conduit, and tests the customer’s internet connectivity for remote viewing.

The quoted hardware tier matters. Orchard’s entry-level package uses Hikvision DS-2CD1023G0E bullet cameras paired with a DS-7608NXI-K1 NVR. Mid-tier upgrades swap to Dahua IPC-HFW2831T-ZS models with motorized lenses, which add roughly RM 380 to the total. High-end options like Axis or Hanwha models appear only in custom quotes; the published guide does not list them because lead times in MY vary from 2 to 6 weeks depending on distributor stock in Selangor.

Installation labor is capped at 8 man-hours for the standard condo package. Anything beyond that—exposed trunking runs on factory ceilings, weatherproofing for outdoor cameras in Port Klang’s coastal humidity, or drilling through reinforced concrete at basement car parks—shifts the job into per-day rates of RM 450 per technician.

Klang Valley Rates: Condo, Shoplot, Factory

The guide’s pricing table is segmented by building type, which reflects real cost drivers. High-rise condos in KL city centre cost more to cable because technicians must coordinate with building management for lift access and riser penetration. Orchard adds a RM 150 surcharge for installations above the 10th floor, a direct pass-through of the increased time spent hauling ladder hardware and termination kits.

Shoplot installations in areas like Seri Kembangan and Kepong are cheaper per point because cabling often runs exposed through suspended ceilings. A standard 4-camera setup for a minimart or clinic starts at RM 1,650 with installation completed within 5 hours. However, shoplots with existing suspended ceiling tiles in poor condition will see additional labor time logged, which the guide flags as a pre-survey condition.

Factory and warehouse installations are quoted strictly per point, never as packages. A recent spec sheet in the guide lists a 16-camera deployment at a Shah Alam logistics warehouse at RM 6,800, covering Cat6 cabling across 12,000 sq ft of racking space, 8 PoE switch ports, and 4 days of installation work. That figure excludes the MRP of the NVR, which Orchard passes through at cost with a 15% logistics markup.

Hidden Fees: Storage, Remote Access, Maintenance

The base installation price in Orchard Security’s MY guide never includes storage hard drives beyond the NVR’s bare minimum. The standard package ships with a 1TB surveillance drive, which holds roughly 7 days of footage for 4 cameras at 1080p. Upgrading to a 4TB Seagate SkyHawk drive adds RM 380; a 3-year extended warranty on the drive adds another RM 120.

Remote access is configured using Hikvision’s Hik-Connect or Dahua’s DMSS app during installation at no extra cost. But customers who want push-based alert zones or AI-based person detection are steered to the Hikvision Pro series NVR, which carries a RM 900 premium over the base unit.

The guide also lists an annual maintenance contract at RM 480 per year for up to 8 cameras. That covers bi-annual cleaning, firmware updates, and one emergency visit within Klang Valley. Without the contract, Orchard charges RM 120 per call-out plus RM 80 per hour of diagnostic work—a significant gap that the price guide surfaces clearly to push contract sign-ups.

Orchard Security vs Direct Vendor Quotes

A direct comparison against bare-bone quotes from distributors in Selangor reveals where Orchard’s margin sits. Buying the same 4-camera Hikvision kit from a vendor in Jalan Pasar costs about RM 1,150 for hardware alone. A local freelancer on platform services will install it for RM 300 to RM 500, bringing the total to RM 1,450 to RM 1,650.

Orchard’s RM 1,899 package undercuts the combined freelance route in one key way: compliance. They provide a proper quotation with SST line items, guarantee workmanship for 12 months, and carry contractor insurance for building management approval at condos that demand signed liability waivers. Freelancers rarely supply these documents, which sits poorly with management in newer developments like those in the petaling Jaya city centre.

However, for raw cost per point on large deployments, the guide concedes that Orchard cannot beat specialist cabling subcontractors in Shah Alam industrial zones, who quote RM 180 per point for open-ceiling Cat6 runs. Orchard’s counter is the single-point warranty—one contractor owns cabling, cameras, and NVR configuration, which is worth the RM 40 per point premium for operations that cannot afford downtime debugging separate vendors.